01
You just bought a home in Methuen and have no service history for the dryer vent.
What we do: We run a duct camera through the full line and clean whatever we find. On pre-1978 homes we follow EPA Lead-Safe practices, and we check the transition duct and exterior hood while we are there. You get a written airflow baseline for future reference.
→ You know the vent is clear, you know when to schedule the next cleaning, and you have documentation if the home warranty company ever asks.
02
You have two or more shedding pets and the laundry room always smells like a kennel.
What we do: Pet hair clumps and wraps inside the duct differently than lint. We use an agitation device and repeated brush passes to pull the clumps out, then follow with a HEPA vacuum and a sanitizing fogger if odors persist. This is a six-month schedule for most pet households.
→ Odors drop noticeably, drying times return to normal, and the allergen load in the laundry area falls. Customers with allergies often pair this with air duct cleaning for allergies.
03
You manage a rental property and a tenant reports the dryer stopped heating.
What we do: We treat landlord calls as priority work. A tech inspects the vent, clears any blockage, and measures airflow. If the vent is clear and the dryer still will not heat, we tell you it is an appliance repair issue and you are not paying us for a vent cleaning that will not fix it.
→ You get a working dryer for your tenant, a written report for your records, and a clear answer about whether the problem was the vent or the appliance.
04
Your dryer is in a basement or a tight utility closet with a long, winding exhaust run.
What we do: Long runs with multiple elbows pack lint at every turn. We bring the right hose lengths and brush sizes for the job, run the camera to map the route, and clean section by section. Crushed flex duct in basements is common, and we replace it with smooth sheet metal when needed.
→ The full run is clear, not just the first ten feet. Airflow at the termination is restored, and the dryer stops working against a restricted line.